Explore Buddhadesk Suite
Ticket Support
Every conversation, accounted for.
Turn support requests into organized conversations. Help customers stay informed while your agents stay focused.
EVERYTHING HAS ITS PLACE
A clearer way
to work together.
Connect an inbox to each department. New customer emails become tickets, and subsequent replies stay with the conversation. Separate support teams keep the right people involved.
Available features and resource limits depend on the package assigned to your workspace.
01
Email-to-ticket with IMAP & POP3
02
Department inboxes & support teams
03
Customer replies by email or portal
04
Internal notes & file attachments
05
Status updates & email notifications
06
Permission-based ticket-to-task links
BETTER TOGETHER
Part of a more
connected workspace.
Explore the rest of Buddhadesk Suite. Give your team a shared home for delivery, customer conversations and knowledge.