Explore Buddhadesk Suite
WhatsApp Integration

Customer conversations, connected.

Connect a workspace to WhatsApp Business Cloud API. Receive customer messages and send text replies after configuring Meta credentials and a public webhook.

A connected workspace for your team
EVERYTHING HAS ITS PLACE

A clearer way
to work together.

Configure your business number, access credentials and callback in each workspace. Meta setup and public HTTPS are required. Build configurable bot conversations and connect third-party APIs through workspace integration settings.

Available features and resource limits depend on the package assigned to your workspace.

01

Workspace-specific Meta connection settings

02

Verified and signed incoming webhooks

03

Incoming message conversations

04

Text replies within the customer service window

05

Provider delivery and read status updates

06

Configurable bot flows and third-party API actions

BETTER TOGETHER

Part of a more
connected workspace.

Explore the rest of Buddhadesk Suite. Give your team a shared home for delivery, customer conversations and knowledge.